Returns & Exchanges
At TOG24, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all items in their original condition. Whether it's a fit issue or a change of heart, we've made the process simple and stress-free for our outdoor community.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your gear in its original packaging, ensuring all tags are attached and the items are unworn and clean.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your parcel.
- 4.Drop Off and Track
Take your package to your nearest authorized drop-off point and keep your proof of postage until your refund is processed.